OPEN SmartFlex – Personalization, Support, Migration y Update

Professional services for utilities companies that enable their supply, billing and customer service processes on the OPEN SmartFlex solution, supported through our Center of Excellence in specialized topics of the Utilities industry.

We enable our customers from migration (extraction, transformation and upload of data to the new biller), through technical and functional consulting of the solution and development of customizations, to effective guidance on upgrades to new versions.

Which issues do we solve?

Modeling of new processes not included in the solution

Correction or update of data while maintaining integrity

Attention to functional problems

Configuration, integration with other systems, performance and reliability of information managed by the solution

Solution of incidents that cause unavailability of the service

Business evolution due to changes in the environment or new regulations

Cost reduction in the support of the solution

Integration and exchange of information with other systems

Improved customer service

Modeling of new processes not included in the solution

Correction or update of data while maintaining integrity

Attention to functional problems

Configuration, integration with other systems, performance and reliability of information managed by the solution

Solution of incidents that cause unavailability of the service

Business evolution due to changes in the environment or new regulations

Cost reduction in the support of the solution

Integration and exchange of information with other systems

Improved customer service

Benefits you get

Provide a comprehensive view of the impact of converging digital technologies on the strategic and business results of each client.

Provide a comprehensive view of the impact of converging digital technologies on the strategic and business results of each client.